Swimming Pool Reviews From Real Customers.
When you're looking to buy a new pool it's very important to listen to others that have used your pool builder. Previous customers can really give you a good insight on how their pool buying experience went. Things like construction time, professionalism, and whether or not the pool builder did a good job are all reflected in the customer reviews for any business.
Which is why we are excited to share our customer reviews with you. Our customers love working with our team, and it's because of our entire pool buying experience. Take a look at what our customers think about how we handled their entire pool building experience so you can see for yourself. We're not all talk, we actually know how to make your pool buying experience a good one.
" My husband are in the early stages of the pool process and wanted to share our experience thus far working with Legacy Pools. During our initial meeting, Legacy Pools was extremely thorough. They took the time to understand what was important to my family, how we wanted to utilize our outdoor space, what our design style was and the budget we wanted to stay within. Within a few days, Legacy Pools quickly turned around an initial design which we reviewed and altered slightly. During this process, Legacy Pools was extremely open to our changes. Legacy Pools was never critical or put off by our suggestions. They offered to take us to view the pools of existing customers and provided us with a list of references. In the end they created a beautiful 3D design that was within our budget and that met our expectations. Legacy Pools responsiveness, professionalism, integrity and genuine interest in ensuring customer satisfaction is why we have chosen Legacy Pools. "
" We looked at a few pool builders before deciding. What really made Legacy stand out for us was their ability to see our vision and their commitment to customer service. They took our families wants and needs into consideration and made some fantastic suggestions. The outcome surpassed what we envisioned. Their project manager was fantastic. The crews were great and the communication throughout the process was excellent. We love to refer them to friends…we know they will deliver! We would do it all again in a heartbeat. "
- Tammy B, Leander TX
" I would recommend Legacy Pools to anyone who is even considering a new swimming pool. It was very important to us to work with a company and individuals that we could trust with such a significant financial investment. We received quotes from 3 other pool companies including a well known pool company in the Austin area. I felt like I was being "sold" to from the two nationwide pool companies and the Austin-based company was completely out of our budget. Legacy Pools were completely opposite from the experiences. From the minute they walked into our house the were passionate, honest and took the time to understand what we wanted from our pool. They took into account our kids ages and how we expected to use the pool for the next 5-10 years. They also explained the technology behind the pool. I can confidently say that I feel we received the highest level of quality and craftsmanship in our pool. I feel the price was fair and completely in line with the other quotes that we got. In fact, for the money, I believe we got a much better product than any of the other pool companies. I'm so glad we didn't choose another company to build our pool based on stories others have told us about their experiences with pool companies that were unresponsive or cut corners with their work. Having a pool has been one of my dreams and I can't think of a better company to fulfill that dream. "
- Chad Leefy
" Their team designed and installed our pool last spring. They are a delight to work with, and are very responsive and responsible. Follow-up is first class. Overall we are extremely happy with the process and the pool. We recommend Legacy Pools to all our friends and neighbors. "
- Gary J, Austin TX
" We are so pleased with how our Legacy Pool turned out. From the beginning Legacy listened to exactly what we wanted in our pool and outdoor living. We interviewed many pool builders and were shocked at how many didn't listen to what we really wanted. Legacy took our thoughts and transformed them into more than we could ever have dreamed. I still can't believe this is my backyard. From start to finish their team worked tirelessly to make sure that we loved our pool and communicated with us through the whole project. Thank you Legacy for holding our hand and delivering on ever promise. We couldn't love our pool more and our family will enjoy it for many years to come. "
- Sam Johnson
" After the arguments with my wife for the last 15 years about getting a pool, I finally pulled the trigger. Let me tell everyone it was the best decision I ever made and I truly believe Legacy Pools made it easy for me to make that step. The team was great, the owners made it a point to call me through the process and ask me what my thoughts were. I had as much hands on or hands off as I wanted. I love the people I love the pool. Thank You Legacy Pools! "
- Ken M, Georgetown TX
" We have had our pool/spa for one year and we are still as thrilled with it today as the day we put the water in. Legacy Pools are an amazing company to work with. We looked at a few pool builders before deciding. What really made Legacy stand out for us was their ability to see our vision and their commitment to customer service. They took our families wants and needs into consideration and made some fantastic suggestions. The outcome surpassed what we envisioned. Their project manager was fantastic. The crews were great and the communication throughout the process was excellent. We love to refer them to friends...we know they will deliver! We would do it all again in a heartbeat. "
- Tammy Beaver
" Legacy Pools and Spas did an amazing job! I met with 6 or 7 companies, but when I met with Legacy they truly listened to what I wanted and brought my dream to life. They never tried to over sell me and I always felt like they had my best interest in mind. They kept me informed through out the whole process and let me know whenever the schedule changed due to weather. The entire crew was clean and courteous and my project was complete ahead of schedule. My Pool turned out even better than I could have ever imagined Thanks to Legacy Pools. Legacy can show my Pool anytime! "
- Anna M, LakewayTX
" We met with 12 reputable pool companies around Austin, including all of the big ones, and our choice was an easy one to make. Legacy was professional, personable and easy to work with from beginning to end. They were open and transparent about each stage and always communicated about where we were in the process. We had an idea for the kind of pool we wanted; Legacy made it come to life and created a backyard oasis even better than we imagined -- within our budget. And they continued to follow up to ensure we were happy with the final product. It's a lot of money and trust to put into one company; we are very happy we chose the right one! "
- Shelly Grant
" I can highly recommend Legacy Pools! My backyard design and refurbish was beautiful. They were very conscientious in working on the design and construction of our project. They paid special attention to protecting our property and assured that anything disturbed on the property was restored to its original state when the project was completed. They were in constant contact throughout the project and kept us updated on schedule and completion regularly. Warranty work was completed very quickly and much to our satisfaction. A pleasure to work with this company. "
- Lisa F, Rock Round TX